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Our Services
Customer Support

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ICS On-Site service. If trouble cannot be resolved over the phone, or through remote diagnostics, a technician will be on-site to repair the trouble. Under warranty coverage or maintenance contract all service parts and labor are covered, including unlimited service calls.

Lightning protection. We will replace or repair your system, should equipment be damaged by lightning surges, provided the proper surge protection is in place.

Unlimited training and support. We will train your staff, as a group or one-on-one, all aspects of our communications systems from basic phone and voicemail features to system administration. You will receive free unlimited training and coaching whenever you need it.

Unlimited telephone programming support. Should you need to make any small system changes, our staff is available to guide you through the process.

Liaison services between your company and local dial-tone providers. Whether your phone problem is with the equipment or a local dial-tone provider, ICS will identify the problem and work with other service providers to resolve the outage efficiently.